Travel Tips – Ecomotel

Family values and the hospitality industry: the perfect match

What does Remgro, Nandos, Pick ‘n Pay and de Beers have in common? They are all family businesses. Joss du Trevou, director of the @EcoMotel Group, and president of the Entrepreneurs’ Organization tells us about what it is like to work in a family business and why family businesses are successful. How are family businesses […]

Our heritage is all about our people

Heritage Day – celebrating the cultural wealth of our nationAs one of the most beautiful countries in the world, South Africa has the potential to be a leading tourist destination. But the natural landscapes and wild animals are not the only attractions that we offer. “We are friendly and engaging people with a rich history. For me, the joy of living […]

5 Things to Know Before Your First Backpacking Trip

Backpacking can be a great way to see the sights of any locale, whether it be Germiston, South Africa, or the other end of the world. One of the best things about it is that it’s one of the most affordable ways to travel if you do it right. However, there is some preparation involved, […]

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Terms and Conditions

*** PLEASE NOTE: Your reservation is only confirmed upon receipt of full payment. Failure to make full payment will result in the cancellation of the booking. ***

Reservation and Payment:

The reservation is only confirmed upon receipt of full payment.

Failure to make full payment by the required time will result in the cancellation of the booking.

Payment methods:

Payment methods accepted include online payment via our secure website, EFT, and card/cash at the branch.

Online and EFT payments must be made 48 hours prior to arrival, and proof of payment must be emailed to [email protected].

Check-in and Check-out:

Check-in time is at 15:30 PM.

Check-out time is at 10:00 AM.

Early Check-in:

Avoid early check-in fees by purchasing an Express Room / Day Rate between the hours of 10 AM and 3 PM.

Motel Variations:

Please note that features and offerings may vary at different Ecomotel locations, resulting in varying prices per motel.

Cancellation and Refund Policy:

Ecomotel has a no refund policy unless your booking is made via an Online Travel Agent (OTA) such as Expedia, Booking.com, Airbnb. In such cases, the OTA’s cancellation policy shall apply.

Ecomotel reserves the right to charge a cancellation fee in accordance with the OTA’s policy.

OTA Bookings:

Specific booking details for OTA reservations will be provided by the OTA themselves.

Ecomotel is not responsible for any mistakes or discrepancies made by the OTA, including cancellation fees.

Protection of Personal Information:

Ecomotel processes personal information in accordance with the Protection of Personal Information Act, No.4 of 2013, and additional data protection laws.

To learn more about how we handle your personal information, you may request to view our Privacy Policy by contacting our Information Officer at [email protected].

Rate Changes:

Rates are subject to change based on availability without prior notice and at the sole discretion of Ecomotel.

Room Rates and Inclusions:

All rates quoted are per room per night, whether for single or shared occupancy.

Rates are for accommodation only (Room Only) unless otherwise specified.

VAT and Commissions:

All rates are nett and non-commissionable and include VAT.

Specials and Promotions:

Certain special promotions and rates may have their own terms and conditions, which will apply accordingly.

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