Disclaimer: Ecomotel makes every effort to ensure that the information on this website is accurate and up to date. However, we do not guarantee that all details, including pricing, availability, promotions, and descriptions, are free from errors or omissions. Ecomotel reserves the right to correct any inaccuracies, modify content, or update information at any time without prior notice. We are not liable for any inconvenience, loss, or damages resulting from reliance on outdated or incorrect information. For the most current details, please contact us directly.
Dear valued guest,
POPIA – Protection of Personal Information Act
With immediate effect, Ecomotel will be processing your Personal Information according to the Protection of Personal Information Act, No.4 of 2013 and additional data protection laws.
To find out more about how we use your personal information you may request to view our Privacy Policy by contacting our Information Officer at [email protected].
Thank you for your co-operation and understanding in this regard. Yours faithfully
Ecomotel Management
Terms and Conditions
*** PLEASE NOTE: Your reservation is only confirmed upon receipt of full payment. Failure to make full payment will result in the cancellation of the booking. ***
Reservation and Payment:
The reservation is only confirmed upon receipt of full payment.
Failure to make full payment by the required time will result in the cancellation of the booking.
Payment methods:
Payment methods accepted include online payment via our secure website, EFT, and card/cash at the branch.
Online and EFT payments must be made 48 hours prior to arrival, and proof of payment must be emailed to [email protected].
Check-in and Check-out:
Check-in time is at 15:30 PM.
Check-out time is at 10:00 AM.
Early Check-in:
Avoid early check-in fees by purchasing an Express Room / Day Rate between the hours of 10 AM and 3 PM.
Motel Variations:
Please note that features and offerings may vary at different Ecomotel locations, resulting in varying prices per motel.
Cancellation and Refund Policy:
Ecomotel has a no refund policy unless your booking is made via an Online Travel Agent (OTA) such as Expedia, Booking.com, Airbnb. In such cases, the OTA’s cancellation policy shall apply.
Ecomotel reserves the right to charge a cancellation fee in accordance with the OTA’s policy.
OTA Bookings:
Specific booking details for OTA reservations will be provided by the OTA themselves.
Ecomotel is not responsible for any mistakes or discrepancies made by the OTA, including cancellation fees.
Protection of Personal Information:
Ecomotel processes personal information in accordance with the Protection of Personal Information Act, No.4 of 2013, and additional data protection laws.
To learn more about how we handle your personal information, you may request to view our Privacy Policy by contacting our Information Officer at [email protected].
Rate Changes:
Rates are subject to change based on availability without prior notice and at the sole discretion of Ecomotel.
Room Rates and Inclusions:
All rates quoted are per room per night, whether for single or shared occupancy.
Rates are for accommodation only (Room Only) unless otherwise specified.
VAT and Commissions:
All rates are nett and non-commissionable and include VAT.
Specials and Promotions:
Certain special promotions and rates may have their own terms and conditions, which will apply accordingly.
Stay updated on our latest specials and promotions by following our social media pages and subscribing to our newsletter.
