Ecomotel. Wherever life takes you.

From pleasant surprises like bumping into an old friend, finding a R200 note on the floor, or being presented with an unexpected opportunity to devastating unplanned events like losing a loved one or a job – where has life taken you recently?

 

“I play in a soccer team (the ) and we recently experienced a win and a loss in one weekend. We are now fighting for a promotional spot on the Sasol Women’s League.”

Portia: Ecomotel Isando

 

“I recently spent an evening catching up with an old friend that I had not seen in a long time.”

Esther: Ecomotel Kempton Park and Ecomotel O.R Tambo

 

“Life has taken me from a disadvantaged background and a single mother to a leader that earns a living and is studying part time.”

Nandipha: Ecomotel Grayston

 

I recently lost one of my cousins. And it has made me realise that we need to be present for every moment and value the people and the time we have with those people.”

Lonia: Ecomotel Louis Botha and Ecomotel Marlboro

 

“Some Ecomotel colleagues spontaneously arranged a picnic at the Modderfontein Nature Reserve. It was great fun.”

Nandipha: Ecomotel Grayston

 

Whether it’s unexpected challenges or surprising opportunities, we are constantly faced with new and unplanned situations that can impact our lives in profound ways. Ecomotel asked some if its managers how they cope with the unpredictable.

 

“I take life as it comes, I concentrate on what I can change and try not to focus on anything that is beyond my control.”

Dineo: Ecomotel Germiston  

 

“You never know what will happen, so always try your best in everything you do.”

Esther: Ecomotel Kempton Park and Ecomotel O.R Tambo

 

“Remember that every day is a new day, and every curve ball is a learning opportunity.”

Lonia Ecomotel Louis Botha and Ecomotel Marlboro

 

 

Unplanned journeys can be fun, but they can also be stressful. Can Ecomotel accommodate guests on an unexpected trip?

 

“Absolutely, our rooms are always clean and staff are always ready to welcome guests; from those who have booked in advance to ‘walk-ins’ with no reservation at all.”

Dineo: Ecomotel Germiston  

 

“Yes, we do, I recently had a Zambian guest who missed a flight to London. She was very flustered. To make matters worse, she phoned Ecomotel Kempton Park and booked and paid for accommodation, but  her taxi dropped her off at Ecomotel Isando. It is always important to remain calm and create a comforting environment for a guest, while trying your best to help.”

Portia: Ecomotel Isando

 

“At Ecomotel we try our best to accommodate everyone. It is important for us to make our guests feel at home. We have seven Ecomotel branches in Johannesburg, and if one branch is full, we will accommodate them at another branch. We don’t like to say ‘no’ to our customers.”

Esther: Ecomotel Kempton Park and Ecomotel O.R Tambo

 

“We often have more ‘walk-ins’ than reservations and it is not a big deal. A few months ago, we had a group of 120 guests who did not book and wished to stay over on the day. Ecomotel not only assisted them with accommodation, but managed to organise breakfast.”

Nandipha: Grayston Ecomotel

 

 

Dear valued guest,

POPIA – Protection of Personal Information Act

With immediate effect, Ecomotel will be processing your Personal Information according to the Protection of Personal Information Act, No.4 of 2013 and additional data protection laws.

To find out more about how we use your personal information you may request to view our Privacy Policy by contacting our Information Officer at stay@ecomotel.co.za.

Thank you for your co-operation and understanding in this regard. Yours faithfully

Ecomotel Management

Terms and Conditions 

*** PLEASE NOTE: Your reservation is only confirmed upon receipt of full payment. Failure to make full payment will result in the cancellation of the booking. ***

Reservation and Payment:

The reservation is only confirmed upon receipt of full payment.

Failure to make full payment by the required time will result in the cancellation of the booking.

Payment methods:

Payment methods accepted include online payment via our secure website, EFT, and card/cash at the branch.

Online and EFT payments must be made 48 hours prior to arrival, and proof of payment must be emailed to stay@ecomotel.co.za.

Check-in and Check-out:

Check-in time is at 15:30 PM.

Check-out time is at 10:00 AM.

Early Check-in:

Avoid early check-in fees by purchasing an Express Room / Day Rate between the hours of 10 AM and 3 PM.

Motel Variations:

Please note that features and offerings may vary at different Ecomotel locations, resulting in varying prices per motel.

Cancellation and Refund Policy:

Ecomotel has a no refund policy unless your booking is made via an Online Travel Agent (OTA) such as Expedia, Booking.com, Airbnb. In such cases, the OTA’s cancellation policy shall apply.

Ecomotel reserves the right to charge a cancellation fee in accordance with the OTA’s policy.

OTA Bookings:

Specific booking details for OTA reservations will be provided by the OTA themselves.

Ecomotel is not responsible for any mistakes or discrepancies made by the OTA, including cancellation fees.

Protection of Personal Information:

Ecomotel processes personal information in accordance with the Protection of Personal Information Act, No.4 of 2013, and additional data protection laws.

To learn more about how we handle your personal information, you may request to view our Privacy Policy by contacting our Information Officer at stay@ecomotel.co.za.

Rate Changes:

Rates are subject to change based on availability without prior notice and at the sole discretion of Ecomotel.

Room Rates and Inclusions:

All rates quoted are per room per night, whether for single or shared occupancy.

Rates are for accommodation only (Room Only) unless otherwise specified.

VAT and Commissions:

All rates are nett and non-commissionable and include VAT.

Specials and Promotions:

Certain special promotions and rates may have their own terms and conditions, which will apply accordingly.

Stay updated on our latest specials and promotions by following our social media pages and subscribing to our newsletter.

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