Terms & conditions

By making a booking with Ecomotel you agree to the property's check-in requirements, cancellation policy and house rules as displayed at the time of booking.

Website prices are quoted in South African Rand and include VAT where indicated. Prices and availability can change, and the booking provider's confirmation is the final record of your reservation.

Ecomotel properties E1–E6 use our direct booking journey and Ecomotel ONE availability. Online card payments are completed on Peach Payments' secure hosted checkout. Ecomotel Germiston temporarily confirms direct bookings on a pay-at-hotel basis, with the amount due on arrival. Managed E7–E10 hotels continue to use the Mews booking link shown for the selected hotel.

Payment, amendment and cancellation rules are shown before confirmation. Review those rules carefully because they can vary by property and rate plan. A booking is confirmed only when a booking reference is displayed or sent to you.

Rewards benefits are subject to their published eligibility conditions and availability. Ecomotel may correct website errors or update information without prior notice.

For assistance before booking, contact the property or email stay@ecomotel.co.za.